Good day @PeddersMeister thank you very much for all the case details. I escalated your case with support email TKID230153279, and our senior engineer will help further, please check your inbox. You...

@Dragontigre May I know did you get KS230 V2 replaced, any update is much apprecited.if you need any help, please let me know on support email TKID230130158, thank you

Hi @PeddersMeister May I know the model of and Andriod/IOS version of the phone that you have used? Can you share a photo of the error message or When the app reports error, please confirm the phone...

Hello @Peanut01 Glad to hear from you. The camera and the video stored on the SD card cannot be retrieved in the event of a theft. It is suggested to protect your property with proper, strategic...

Hello @Living4eva Tapo camera supports RTSP and ONVIF protocols, you could Stream Camera via RTSP using third party app like VLC Player or ONVIF software like iSpy, ONVIF Device Manager etc. How to...

Hello @PatrickG98 Thank you for the inquiry! In Germany, here are the available plug models. https://www.tp-link.com/de/home-networking/smart-plug/ The stock of device may vary based on regions and...