@Nivo Thank you for reaching out to the community Please confirm you factory reset the tapo plug as below instructions: How to factory reset the Tapo smart plug After reset, check if you can see Tapo...

@CanMexBoyz Thank for your feedback, for the abnormal color of image, you could try some suggestion here: 1. Manually switch between day/ night vision mode 2. Reboot the camera from Kasa APP or by...

Hi @stevene Thank you for reaching out the community , The behavior might be related to Schedule/ Shortcut/Automation settings in the Tapo APP, or related some third party apps like Google/Alexa...

Thank you for @LearnTO's help. Hi @ZiaZ Thank you for the updated information. Sorry I forget to mention, unlinking kasa will unbind the tp-link account from Google, but do not worry, after relinking...

Hello @Copen13 Thank you for reaching out to the community The camera only support 180 degree flip, not 90 degree flip, to adapt with the app Live view UI/Window in the best way. For ' vertical lines...

Hello @PaulD111 Really appreciated for the video clip, i noticed our engineer replied you on the support email TKID221238770 , please check if you get the email, They recommend scrolling up the 'Edit...