Hello @NernakinBandhoo Thank you for reaching out. Please ensure the kasa device is accessible remotely when phone is on the mobile data, or you could try reboot one of the device and see if device...

Hello @Rawsea90 Thank you for reaching out to the community. If the phone screen recording has no sound, it is recommended to check some relevant settings with the phone settings according to the...

Hello @signag Thank you for being interested in Tapo Wire Free camera Tapo C420/ Tapo C420S2 The Tapo C420 camera doesn't support ONVIF or RTSP protocol in the design due to the battery power-saving...

Hello @yeremeshy Thank you for reaching out to the community! Please reboot the camera, wait the camera to be stably on, then ensure you reset the Tapo C420 as the UG here. Factory reset Tapo C420...

Hello everyone, Thank you for your feedback and sharing different ways to manage your Kasa devices on a PC, we would like to make a summary of some workaround shared from our users here: 1. You may...

Hi Paul @PaulD111 Appreciated for keeping us update. To better assist with your case, we created a support email TKID221238770 and would like to escalate it. Can you share a video clip in that email...