Hello @japz1409 May I know did you get the problem solved? Feel free to let us know for any further observations. Thanks!

Hello @RealSparrow Thank you for reaching out to us. 1. Make sure the network devices can get internet from the Wi-Fi router when the TL-WPA8631P first. Then try to pair the TL-WPA8631P kit, make...

Hi @DreamZy Thank you for replying with more case details. Based on the troubleshooting we've done, the certain range extender could be faulty, it is recommended to reach the retailer or our local...

Hello @vansil33 If you wish to pair the powerline kit or change wireless settings for the powerline kit, here are some FAQs that might help: How to secure (pair) the Powerline Network? You could...

Hello @Kowalsky Do you have any trouble using the powerline kit after upgrading the new firmware? The 2017 firmware seems to be the factory firmware and not available on the website, I may need to...

Hello @Marnok Thank you for your detailed post. You could try to pair Device E to one of the powerline extenders B/C/D Or try to add the Device E using tpPLC Utility, in this way, you could add a new...