@sbling Update: Thank you for the screenshots and video provided. In your situation, it may be that the mouse's size is too small, and it moves quickly and is similar in color to the background, so...

@Raphael144 Hi, You can tap the Play icon on the camera's screen, or go to the camera's Live View page to load the live feed, then check whether the camera's screen looks normal. Best Regards

@sbling Hi, The effectiveness of the camera motion detection feature is related to factors such as the camera's detection settings, installation location, distance to the object, object size, and...

@doobre Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. Is the H200 connected to the router with an Ethernet cable? 2. What's the LED status on the...

@ConInOz Hi, The following instructions may be helpful. Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios In your situation, you can set the video mode...

@azitek Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have specific details on whether this feature can be added to the product or...