@santoshkumarsha Hi, If you fail to set up your camera, please refer to the instructions below to troubleshoot. What should I do if I fail to configure Tapo Camera? If you have any other questions,...

@Gwyn_Evans_ Hi, If the D230 displays online in the Tapo app, but you can't load its live view page, please refer to the instructions below to troubleshoot. Solution: sudden malfunction of Tapo...

@Nic0_25190 Hi, It's hard to say the reported phenomenon is caused by the camera. Please confirm the following information for further analysis. 1. What's the model number and capacity of your SD...

@Suresh_Home Hi, You can refer to the instructions below to troubleshoot if you can't format your SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? Best Regards

@Ranjan700 Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? Please...

Update on Feb 28, 2026. Hi, For the reported phenomenon, please click here to email our technical support team with the following information for further assistance. A new firmware may be released...