@theseus_lemnos Hi, Thank you for your feedback and feature request to improve our product's performance. We value your feature request for an "auto refresh button", but we are currently unclear...

@JaapWal Hi, Typically, when Smart Mode is selected on the Night Mode Settings page, when the camera goes into Night mode, it turns on the spotlight when detecting events. If you select Night Mode on...

@teff11 Hi, Please try the following steps and see if they help. 1. Remove the Tapo D235 from the Tapo app if it's there. 2. Remove an SD card from the doorbell camera if there is one. 3. Press and...

@Z8000 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@ONVIF Hi, The Tapo cameras (such as Tapo C520WS and Tapo C560WS) support ONVIF(Profile S); they do support sending ONVIF motion detected events, but do not support sending ONVIF AI events (such as...

@Frankynight Hi, You can refer to the instructions below to establish the RTSP/ONVIF connection between the Tapo C560WS and TinyCam app. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif...