@gensay Hi, You can try the following steps and see if they help. 1. In the Tapo app > KD110's Device Settings > Doorbell > Paired Chimes page, if your chime is there, please click on it and tap...

@Sbear83 Hi, We have the following instructions for downloading Tapo camera video recordings. How to save and download videos from Tapo devices Best Regards

@tgomes Hi, Do you mean that when receiving a doorbell video call, it takes a long time to view or answer when connecting to the same Wi-Fi as the camera? If so, please confirm the following...

@OCarolyn1 Hi, Currently, the Tapo cameras do not support connecting to a different Wi-Fi network without a factory reset. However, if you can set the Wi-Fi network name, password, and security type...

@Z8000 Hi, Typically, you can refer to Q4 in the following instructions to troubleshoot if the Geofencing smart action is not working. General Questions about Tapo Geofencing Please confirm the...

@Dani3la Hi, It's normal if you see 'connected/no internet access' when connecting your phone to the camera's default SSID during configuration. As you can see in the following instructions >...