@SA-STIC Hi, If you do not manually pan & tilt the camera to a different angle, please confirm the following information. 1. Please go to the Tapo app > Me > Device Sharing > your camera page to see...

@Carlos_Filho Hi, thank you for sharing your experience~

@tgomes Hi, The video you sent needs your approval to access. I have sent the access request, please approve it. Thanks! Best Regards

@gensay Hi, The Device Settings page in the Tapo app may differ slightly depending on the doorbell camera models. You can try to find the pages related to chime on the KD110's Device Settings page,...

MikeSC60 wrote @Solla-topee Thank you again for your response. Please confirm whether rebooting the camera means doing a factory reset? @MikeSC60 Nope, rebooting the camera means turning the camera...

@AussieSusan Hi, It's hard to identify the reason why the camera stopped working from the provided information. You can now refer to the instructions below to collect the camera log and continue...