@Maithil Hi, Usually, you can download a video from the SD card, open it with Windows Media Player or VLC Media Player, and check the resolution and frame rate in these players. For example, in...

@semir333 Hi, Thank you for your update. In your situation, it's suggested to continue monitoring the C560WS, and please send us a picture of the live stream limit prompt bubble if the same...

@steinein Hi, The reported phenomenon may be resolved through troubleshooting. It's recommended that you send an email to forumsupport.usa@tp-link.com for further assistance. Best Regards

In modern security systems, the detection alarm feature of Tapo cameras offers users an enhanced layer of safety. However, automatic alerts may not align with users' actual needs in certain...

@semir333 Hi, Thank you for the notice. If you see the live stream limit prompt in the Tapo app and click on YES/CONTINUE, the live stream resumes. You can refer to the instructions below to learn...

@TapoC530W- Hi, The phenomenon you reported is very likely related to the use of an extension power cable. Please connect the camera to the original power adapter and power cord, then check whether...