@James31-01_58 Hi, For the reported phenomenon, please confirm the following information. 1. Usually, on the camera's Live View page, you can set the Video Mode to Auto mode, Day mode, and Night...

@DaveGiluk1 Hi, In the absence of direct sunlight, Tapo solar panels can still charge cameras, but the charging efficiency will be significantly reduced. If the solar panel is kept in an environment...

@BootGenius Hi, You can refer to the following instructions to troubleshoot if the camera keeps going offline in the Tapo app. What should I do if my Tapo smart device keeps losing connection or...

@Polarbrr Hi, If you don't know the router's 2.4 GHz Wi-Fi password, we suggest contacting the router's support team to obtain it. Before configuring the camera, please go to your phone's Settings >...

@Digipix Hi, 1. Thank you for confirming the version info. It's recommended that the picture containing the MAC address be removed from this thread for security concerns. 2. The Tapo_C325WB_BC8C...

@pmst Hi, 1. We do not have the information about when the new firmware that supports the Spotlight Off mode will be available. We suggest paying attention to the relevant information on our official...