@nomrah Hi, You can refer to the following instructions to troubleshoot when the camera keeps losing connection. What should I do if my Tapo smart device keeps losing connection or going offline?...

@Raelag Hi, The feature you request is the Smart Mode on the Night Mode Settings page. Currently, the battery-powered cameras do not have this mode, but selecting Full-Color mode may have a similar...

@Teron Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. On the camera's Device Settings > Storage & Recording page, please ensure the Local Recording...

@Rodimus Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. On the camera's Device Settings > Storage & Recording page, please ensure the Local...

@Emre35 Hi, We recommend using the original power adapter and cord to power on the camera. Using a 12V adapter is not recommended, as it exceeds the specified voltage for the TC41 V2 and could...

@Erazodandy Hi, If you mean that the Tapo C500 will keep sending notifications to your phone even if no motion is detected, please confirm the following information for further analysis. 1. What's...