@Pindi Hi, Below are the instructions to place a Tapo camera. Typically, we do not recommend placing a camera behind glass/window, as the infrared lights may cause reflection when the camera works in...

@sgt-pepper-8 Hi, Please confirm the following information about the reported phenomenon. 1. On the camera's Device Settings > Detection page, please send us the screenshots of the Detection page,...

@Naitik-70800 Hi, If you have any concerns about the camera's firmware, please refer to the following instructions. Common questions about the TP-Link camera's firmware If you have other questions,...

@J0n0 Hi, What's the firmware version of your Tapo H200? Please send me (@Solla-topee) the hub's MAC address via a private message. Best Regards

@Kelmi Hi, If you want to put tape on the camera to let it go into night mode, then it is a better option to directly select Night mode on the camera's live view page in the Tapo app. Best Regards

@Pranavpws Hi, Our tech team has followed up on your case in the ticket TKID251030212. Please feel free to reply to them if you need further assistance. Best Regards