Forums/
Feature Requests
2 weeks ago
@mrtroll Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...
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Forums/
Feature Requests
2 weeks ago
@ennios Hi, Typically, the Tapo app will use the same language as the phone that installed the app. However, if the phone's language is out of the app's support range, the app will display English....
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Forums/
Tapo Smart Camera
2 weeks ago
@NearlySociable Hi, 1. If you can't see the date & time displayed on the camera's video recordings, please go to the Tapo app > Camera's Device Settings > Video & Display > On-screen Display Info...
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Forums/
Tapo Smart Camera
2 weeks ago
@Mark_Jensen Hi, You can refer to the instructions below to troubleshoot the disconnect issue. What should I do if my Tapo smart device keeps losing connection or going Offline? If the problem...
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Forums/
Tapo Smart Camera
2 weeks ago
@Skanksteady Hi, It's hard to say if the problem on the firmware of the Tapo C310 V1 from the problem phenomenon. Please check: 1. Please describe your network diagram in detail. Is the Tapo C310...
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Forums/
Tapo Smart Camera
2 weeks ago
@Babun-Sikder Hi, For the reported issue: 1. Please ensure the camera and the Tapo app are up to date. Please send me(@Solla-topee) the camera's MAC address via a private message. 2. What's the model...
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