@Johnny23R I'm glad to hear that the suggestion is helpful for you.

@redozer Hi, Thank you for the video provided. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. After you receive the...

@Johnny23R Hi, In your situation, it's unable to remove the KC200 only from the Tapo app. Usually, removing a device from the Tapo app means factory resetting the device, and it will also be removed...

This article applies to: All Tapo cameras Phenomenon description: When downloading a video clip from the SD card in the Tapo app > camera’s Playback > SD card page, the prompt “Unable to download...

@Antsdad Hi, The information about the reported phenomenon is unclear. Please provide more details about it. 1. What's the camera's model number, firmware, and hardware version? 2. Are the video...

@Maheshk9121 Hi, You can refer to the following article to learn about why the "Continue" prompt appears and the tips to get it to disappear. Why can't I view the live stream of the Tapo camera...