@Ben_cincy Hi, thank you for your update. Please feel free to reply if you need any further assistance.

@Chris007 Hi, You can refer to the following instructions to troubleshoot if your camera's audio quality does not meet your expectations. Troubleshooting for better audio quality of my Tapo camera...

@Wigglyworm_72 Hi, In your situation, is the phenomenon that the camera's default SSID does not appear on your phone, preventing you from configuring the camera successfully? Typically, you can refer...

@Beeathome Hi, Typically, you can refer to the following instructions to troubleshoot if you fail to configure your camera. What should I do if I fail to configure Tapo Camera? In your situation, do...

@Ben_cincy Hi, You can try the following steps to see if they help in your case. 1. Reboot your router, then turn off your camera, wait for two minutes, and power it on. 2. If the LED on the camera...

@Muralimohan Hi, Until Aug 28, 2025, the Tapo C520WS V2's latest firmware version is 1.1.2. Typically, you can visit our official website, navigate to the Support page for the Tapo C520WS V2, and...