@Ben_cincy Hi, You can try the following steps to see if they help in your case. 1. Reboot your router, then turn off your camera, wait for two minutes, and power it on. 2. If the LED on the camera...

@Muralimohan Hi, Until Aug 28, 2025, the Tapo C520WS V2's latest firmware version is 1.1.2. Typically, you can visit our official website, navigate to the Support page for the Tapo C520WS V2, and...

@CBuit Hi, Thank you very much for your feedback. We suggest voting and leaving your comments/usage scenarios on the thread 'Can I change the pause / 'dwell' time on my camera in Patrol Mode' for...

@Adamx Hi, We suggest referring to the following instructions to troubleshoot the reported behavior. What to do if the Tapo Pan/Tilt camera can't return to its original position properly after...

@oldnamegone Hi, You can refer to the following instructions to troubleshoot if your camera's audio quality does not meet your expectations. Troubleshooting for better audio quality of my Tapo camera...

@vineet14 Hi, Thank you for your detailed explanation. In this situation, please contact your retailer or our local team to check if the camera is under warranty. Best Regards