Solla-topeeOnline
Following: 31Followers: 367
Forums/ Tapo Smart Camera
2025-08-20 03:33:53
Re:Issue with pan/tilt calibration lost atleast 2 times a day
@Srijeet Hi, Thank you for providing the information and video. In your situation, please contact your retailer or local team to check if your camera is under warranty. If so, check if you can have...
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Forums/ Tapo Smart Camera
2025-08-20 03:11:50
Re:Loss of base position after tracking movement
@Andre1992 Hi, For the phenomenon that your camera can't return to the original position(original position offset) after tracking, you can refer to the following instructions for further assistance....
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Forums/ Tapo Smart Camera
2025-08-20 03:04:25
Re:Camera does not return to the same position after detectin motion: it keeps getting lower.
@Arno1975 Hi, If your camera detects events outside the detection zone, please confirm the following information. 1. Please go to the camera's Device Settings > Detection page, check the enabled...
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Forums/ Tapo Smart Camera
2025-08-20 02:55:24
Re:Camera does not return to the same position after detectin motion: it keeps getting lower.
@Arno1975 Hi, For the phenomenon that your camera can't return to the original position(original position offset) after tracking, you can refer to the following instructions for further assistance....
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Forums/ Tapo Smart Camera
2025-08-19 12:44:53
Re:C520WS new firmware
@pzx Hi, Typically, changing the camera's motion detection sensitivity value won't turn off the Motion Tracking feature. If the Motion Tracking feature turns off automatically after you change the...
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Forums/ Tapo Smart Camera
2025-08-19 12:32:38
Re:Issue with pan/tilt calibration lost atleast 2 times a day
@Srijeet Hi, Please describe the phenomenon you experience before tapping the Pan & Tilt correction feature. Usually, it's recommended to follow the suggestions from the tech team to troubleshoot if...
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