@Srijeet Hi, Please describe the phenomenon you experience before tapping the Pan & Tilt correction feature. Usually, it's recommended to follow the suggestions from the tech team to troubleshoot if...

@Anaalicia Hi, You can try the following steps to troubleshoot and see if they help. 1. Turn off the camera, and remove the SD card inserted into the camera if there is one. 2. Power on the camera...

@torx45 Hi, Typically, the Tapo C520WS will return to the default position after tracking if no new event is detected for 30 seconds. If your camera won't return to the default position after...

@anhnv93 Hi, Thank you for the feedback. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. After you receive the email,...

@ghostrider741 Hi, Below are the instructions to view a Tapo camera on the DVR through RTSP/Onvif protocol. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol As you can see in the...

@Jhyde Hi, You can refer to the following instructions to troubleshoot when you fail to format an SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? If the same...