@Gandalfssleeve Hi, Please refer to the instructions below to ensure that the camera is connected to the solar panel with the proper Waterproof Gasket. How to connect Tapo Solar Panel to compatible...

@Seyfi20 Hi, Currently, the Tapo cameras do not support the feature to delete individual video recordings stored on the SD card. For the feature request, we suggest voting and leaving your comments...

@guinea_pig_cam Hi, Typically, you can refer to the following instructions to troubleshoot if no video clips are stored on our cloud server. Troubleshooting for cloud video recordings of Tapo Camera...

@Karthikk Hi, You can refer to the following instructions to troubleshoot if you fail to configure the camera. What should I do if I fail to configure Tapo Camera? If the camera's default SSID does...

@Tinyone Hi, Usually, the camera will track an event only after the motion tracking feature is enabled. In the reported phenomenon, the motion tracking feature enabled outside the schedule you set...

@fbal01 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Btw, if you have collected a camera's log, please send the...