@Pendo8 Hi, Please go to the Tapo app > Home tab > Bell icon > your camera page to check if the new notifications are listed. If the notifications appear properly in the Tapo app but not on your...

@Rooking Hi, 1. When your camera is connected to the router's Wi-Fi, please turn off the Wi-Fi on your phone, and then check if you can control the camera remotely. 2. How long is the Ethernet cable...

@StathisM Hi, Thank you very much for your feedback. I'll log it and forward it to the related team for evaluation. Best Regards

@Shakti_C210 Hi, Please confirm the following information if the camera's Talk and Call features are not working. 1. What's your camera's model number, hardware, and firmware version? 2. What's the...

Users may occasionally experience audio quality that does not meet expectations when using Tapo cameras. To better understand the root cause and improve overall audio performance, we recommend...

@Fulvio2044 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards