@DaHype Hi, You can go to the camera's Device Settings > Reboot page, try to enable the Auto Reboot feature, and check if it helps. Currently, the reported information is insufficient to determine...

@sjsjdevyun Hi, A Tapo camera supports up to two mainstreams (high resolution) and two substreams (low resolution) to stream it simultaneously. All mobile devices that stream the camera remotely in...

@Avi80 Hi, If the camera is connected to a router that you can control remotely, please reboot the router and check if the camera will reconnect to it and display online again. Or if you have a...

@Pendo8 Hi, Typically, the Tapo camera's notification feature will continue to work until you turn it off. In your situation, please confirm the following information for further analysis. 1. Where...

@Tapo_user_NL Hi, For the reported offline phenomenon, please confirm the following information. 1. Is the Tapo hub connected to your router by an Ethernet cable or Wi-Fi? How far is the router from...

@Burrowdale Hi, Currently, there is no option to turn off the infrared lights on the camera when it works in night mode. For the feature request, you can vote and leave your usage scenario on the...