@gankowen Hi, The Tapo C200 is not available on the official website in mainland China (https://www.tp-link.com/zh-cn/). If you are in mainland China, we do not recommend purchasing Tapo cameras...

@Intervito67- Hi, You can refer to the following instructions to troubleshoot if the camera's detection feature is not functioning properly. What to do if the Detection feature is not working on the...

@SpirosX Hi, The Tapo C210 V1 supports working with a Tapo hub, such as Tapo H200 and H500. For example, if you have a Tapo H200, you can refer to the instructions below to connect the camera to the...

@Simhaki Hi, If the Tapo camera displays the offline status in the Tapo app all the time, you can refer to the following instructions to troubleshoot. What to do if I can't control my Tapo cameras on...

@Pontif Hi, 1. If you have logged in to the Tapo app already, on the Tapo app > Me page, you can find your TP-Link account (email address) at the top of this page. 2. If you do not have a TP-Link...

@Fuzzbox1-_ Hi, Do you want to remove the lens's protective film because when you zoom in the camera's live view page in the Tapo app, the car reg or faces are not clear? Please note that the Tapo...