@davidbarc Hi, You can try the following troubleshooting tips and check if they are helpful. 1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera. 2....

@guijohn Thank you for sharing your experience.

@D2BE Hi, Please confirm the following information for further assistance. 1. What's the model number and hardware version of your camera? 2. What's the LED status on the camera? 3. Which step are...

@Fidee Hi, It's suggested to reproduce the reported phenomenon and collect the video and camera log for further analysis. Below are the steps to collect the camera log and video. 1. On the Tapo app >...

@Radioham Hi, You can refer to the solution here. Best Regards

@kiskakas Hi, On the Tapo C510W, if the spotlight turns on constantly for some time when the camera detects events, please confirm the following information. 1. Does the Tapo C510W work in the Day or...