@EmCee123 Hi, Glad to hear your case is resolved. The instructions below may help others who have the same concerns. Why can't I see the video recordings saved on the Tapo Camera microSD card before...

@RyanHD Hi, The Rx/Tx rate refers to the negotiated speed between the camera and the router, reflecting the physical connection speed between them rather than the camera's internet speed. Generally...

@SKYNe Hi, Thank you for providing the detailed information. Your case has been escalated to our tech team, and they will contact you via email to further assist you. Please wait patiently. By the...

@SKYNe Hi, In this case, you can pay attention to this thread, and no need to repeat your post here. Best Regards

@Auug Hi, On the camera's Device Settings > Advanced Settings > Powerline Frequency page, please select 60Hz. Then, on the Video & Display > Frame Rate page, you can see the 30 fps option. Best...

@Intervito67- Hi, If the Tapo C410's detection feature does not work properly, you can refer to the following instructions to troubleshoot. What to do if the Detection feature is not working on the...