@SvenjaNDS Hi, In this situation, it's recommended to reply to the ticket (ID TAID2507006003) with the following information, and our support team will further assist you. 1. A picture showing the...

@SvenjaNDS Hi, I'm confused about your reply. Do you mean you have returned the Tapo C100, and you don't have this camera? Or do you tell your Tapo C100 is a second-hand product and it's linked to...

@Bogu Update: I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@SKYNe Hi, 1. We suggest removing the camera's MAC address and your email address from this thread. 2. You can enable a hotspot Wi-Fi on your phone, factory reset the problematic Tapo C110 or C510W,...

@Ciucanic Hi, We do not have the information about whether the 'Samsung 128GB micro SDXC card, U3, V30, A2' is compatible with the Tapo C210. However, if you want to purchase a microSD card to work...

@SKYNe Hi, 1. We suggest removing the camera's MAC address and your email address from this post. 2. In your situation, please enable a hotspot Wi-Fi on your phone, factory reset the problematic Tapo...