@robbysmith Hi, The feature you requested appears to be the privacy zone feature. You can go to the camera's Device Settings > Video & Display > Privacy Zone page to add privacy zones on the camera's...

@Justme69 Hi, If the person in front of the camera can hear you when you talk through the Tapo app, but you can't hear the person, you can try the following steps. 1. On the camera's Live View page,...

@adelphiaUK Hi, 1. Typically, the Tapo camera will sync the date and time automatically after you set it up. If your camera has an incorrect time, please refer to the following instructions to...

@Lfc123 Hi, You can refer to the instructions below to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? If the camera has the same behavior, please...

@fbal01 Hi, You can update the firmware of the Tapo C225 to the latest version, and then test if the four cameras will work stably. If they have the same behavior, please confirm the following...

@Bogu Hi, Please help double-confirm the following info: 1) On the Tapo C560WS' Live View page, is the Video Quality selected at the highest value(4K resolution)? 2) If you record a video manually on...