@king-99_9 Hi, Your problem description is not very clear. Please describe the phenomenon you encountered and your usage scenario in detail for further assistance. Best Regards

@EyeSpyS Hi, We suggest referring to the following instructions to troubleshoot if the Tapo C520WS V2 fails to find your home Wi-Fi network during configuration. What to do if my Tapo C520WS V2/Tapo...

@S50B32 Hi, You can refer to the following instructions to learn more about the AI Zoom feature. AI Zoom: Enlarging Detected AI Events in the Camera's Live View Page This feature is designed to zoom...

@Chets-47 Hi, Firstly, please ensure you have set up the Tapo C100 successfully on your phone in the Tapo app. How to set up the Tapo camera Then, you can refer to the following instructions to watch...

@Bogu Hi, Please move the Tapo C560WS and C530WS close to each other, make them monitor the same area, and confirm the following information about the video quality phenomenon. 1. On the Tapo C560WS...

@AVNISH Hi, 1. Have you subscribed to the Tapo Care service? If so, it's unable to view the camera on the VLC via RTSP/Onvif protocol if an SD card is inserted. If you have not subscribed to the Tapo...