@Bureel Hi, You can refer to the instructions below to watch the camera Tapo C310's live feed on a PC via the RTSP/Onvif connection. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol...

@DLHG Hi, The font size of your phone may be too big, so the camera's feature icons do not show in two rows. You can adjust the font size on your phone. If it's not the case, please confirm the...

@Zeus-Olympus Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? Please...

@fbal01 Hi, Since the new firmware version (v1.1.1) for the Tapo C225 V2 is being rolled out gradually, it's normal that some of the cameras can't detect the new firmware. We recommend being patient...

@CCTV_IN Hi, Typically, the SD card will be divided into multiple files automatically once formatted in the Tapo App, and all of the files will be named xxxxxxxx_000000_tp00001.mp4,...

@tonty Hi, As you can see on the Tapo C510W's specifications page on our official website, the Tapo C510W supports 2.4 GHz only. However, Tapo C510W and the Echo Show are not required to be connected...