@Steve11 Hi, Please help confirm the following information for the reported case. 1. Go to the camera's Live View page in the Tapo app, try to move in front of the camera, and check if you will...

@SpirosX Hi, To effectively manage cloud service resources, ensure a stable monitoring experience, and prevent potential issues such as network data overages or battery drain on battery-powered...

@akhilgeothom Hi, In this situation, if the camera reports the same error message when you configure it, you can contact your retailer or our local team to check if the camera is under warranty. Best...

@PalcioPelcio Thank you for sharing your experience.

@balamacab Hi, 1. TP-Link is unable to provide an international warranty. 2. If the camera is offline, have you tried to reboot the camera, or factory reset the camera and reconfigure it to make it...

@wan_yaacob Hi, If you have a non-battery-powered Tapo camera, please refer to the instructions below to stream the camera's live feed on a PC. How to view Tapo camera on PC/NAS/NVR through...