@JuhaKK Hi, Please confirm the following information for the reported phenomenon. 1. Are the video recordings stored on the SD card inserted into the camera or our cloud server? 2. Please ensure the...

@Pseudomizer Hi, As you can see in "Frequently Asked Questions > Q5" of the following instructions. The ONVIF standard includes multiple profiles, and the Tapo Camera only supports Profile S. This...

@mikeyorkie10 Hi, Typically, when you share your TP-Link account with a family member or share your camera with them, they can receive detection notifications after logging in to the Tapo app with...

@frederikk Hi, The Tapo cameras do not support scheduling a time for the Detection feature. However, if you want to receive detection notifications and doorbell pressed notifications from 10 PM to 7...

@JuRow Hi, Please find the information below regarding your questions. 1. You can run the 5 separate free trials consecutively. 2. A free trial applies to one camera only. 3. We do not have the price...

@AVNISH Hi, Thank you very much for your feedback about the detection zone. I'll log and forward it to the relevant team for evaluation. Regarding the performance of the detection feature, it's...