Solla-topeeOnline
Following: 31Followers: 342
Forums/ Feature Requests
3 weeks ago
Re:Automation with Camera Detection Mode
@ArielFD Hi, Thank you for your detailed explanation. While we don't have specific details on whether this feature can be added to the product or when it might be, I'll log the feature request and...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:What can I do if the Tapo Solar Panel fails to charge the Tapo battery-powered cameras?
@Wizard835 Hi, Thank you for your testing. Please feel free to reply if there are any updates. Best Regards
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Forums/ Tapo Smart Camera
3 weeks ago
Re:C840 clicking noises (Issue)
@Tapo_User1 Hi, You can refer to the instructions in this thread for troubleshooting, and contact the forum support team via email if needed. Best Regards
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Forums/ Tapo Smart Camera
3 weeks ago
Re:C560ws constantly detecting people without anyone near the camera
@Jayru Hi, I have pushed new firmware to your camera. Please update it via the Tapo app and check if it helps. Do you have a Tapo H500 in your network? Are the Tapo C560WS stored video recordings on...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.
@mangaTom19 Hi, I have pushed new firmware to your camera. Please update it via the Tapo app and check if it helps. Before the Upgrade: (1) Please be sure you have read the Beta Test Agreement before...
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Forums/ Kasa Cameras
3 weeks ago
Re:kc400 changes from qhd to hd each time googlehome or alexa runs a query
@Ricky666 Hi, Usually, after you notice the video quality drops after Google Home or Alexa runs a query, you can send the app log to the tech team via email. I see you have already sent the app log...
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