@Alejandr0 Hi, The Tapo C220 won't move its lens after enabling the privacy mode; it disables the video and audio feed via software. Best Regards

@nomrah Hi, You can refer to the following instructions to troubleshoot when the camera keeps losing connection. What should I do if my Tapo smart device keeps losing connection or going offline?...

@Raelag Hi, The feature you request is the Smart Mode on the Night Mode Settings page. Currently, the battery-powered cameras do not have this mode, but selecting Full-Color mode may have a similar...

@Teron Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. On the camera's Device Settings > Storage & Recording page, please ensure the Local Recording...

@Rodimus Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. On the camera's Device Settings > Storage & Recording page, please ensure the Local...

@Emre35 Hi, We recommend using the original power adapter and cord to power on the camera. Using a 12V adapter is not recommended, as it exceeds the specified voltage for the TC41 V2 and could...