@Alainmarion Hi, 1. To protect your privacy and data security, we suggest removing your email address from this thread. 2. To bind the camera from a TP-Link account to another one: 1) Please hold the...

@Cjx Hi, For the Tapo D230S1, the doorbell camera D230 requires a hub to connect to the internet. It connects to the hub via Sub-G Wi-Fi, and the hub connects to the router via 2.4 GHz Wi-Fi or an...

@Izzak Hi, You can check if the following instructions help in your case. Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality If not, please provide the following...

@LookUp24 Hi, The latest firmware (1.2.5 Build 260112) for the Tapo C325WB V2 is being released gradually. This firmware version supports "Light Off Mode", which enables full-color image capture with...

@Kgodwin Hi, You can follow the instructions below to improve your camera's audio quality. Troubleshooting for better audio quality of my Tapo camera If the same phenomenon persists, please confirm...

@Home-user Hi, Thank you for your feedback here. I'll log it and forward it to the relevant team for evaluation. I moved this conversation to the 'Feature Request (Tapo)' area for better visibility....