I have contacted Tapo support and what they get back to me has NOTHING to do with the Scan camera photos and videos being so overexposed i can barely make out any details. Ai is a big joke !
Hi,
You can check if the following instructions help in your case.
Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality
If not, please provide the following information for further analysis.
1. What's your camera's model number, hardware, and firmware version?
2. Is the camera installed behind a window?
3. Please send us a picture of the camera's Live View page or a video showing the reported phenomenon for analysis. You can upload the video and picture to your cloud server (such as Google Drive) or YouTube, generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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