@ScottF88 @Mctav Hi, Please confirm the following information for the reported offline phenomenon. 1. What's the LED status on the camera when it displays offline in the Tapo app? 2. Have you powered...

@KennnyC Hi, Usually, you can refer to the Tapo C210's QIG to install/mount the camera. Could you please send us a picture or video showing what you mean by "tighten arm"? Best Regards

@Jgil3 Hi, You can refer to the following instructions to troubleshoot if the camera's detection feature is not working well. What to do if the Detection feature is not working on the TP-Link Camera?...

@Purch Hi, Below are the instructions to set up the Tapo cameras. How to set up the Tapo camera You can refer to the following instructions to troubleshoot if you fail to set up the Tapo camera. What...

@Peritone Hi, Usually, if the camera has no internet connection, you can control it locally in the Tapo app. For the reported phenomenon, please confirm the following information. 1. When you block...

@KathleenB Hi, Please confirm the following information about the reported phenomenon. 1. Is the TC82 storing the video recordings on the inserted SD card or our cloud server? If the video recordings...