@Peritone Hi, Usually, if the camera has no internet connection, you can control it locally in the Tapo app. For the reported phenomenon, please confirm the following information. 1. When you block...

@KathleenB Hi, Please confirm the following information about the reported phenomenon. 1. Is the TC82 storing the video recordings on the inserted SD card or our cloud server? If the video recordings...

@RMart Hi, You can refer to Q6 in the following instructions to troubleshoot if you can't pan the camera. General questions about the TP-Link camera's Pan & Tilt feature If the same phenomenon...

@TedBaker Hi, 1. On the Tapo app > Me > Tapo Lab > Third-Party Compatibility page, please enable it and check if your Tapo C210 can connect to Home Assistant. Please note that TP-Link has not...

@Georgieboy23177 Hi, 1. Typically, if you do not share your TP-Link account and the camera with others, no other person can access your camera. 2. If you bought a Tapo battery-powered camera and have...

@spaarks Hi, You can refer to the following instructions to see why the "Continue" prompt appears in the Tapo app when watching the camera's live feed, and there are some tips you can try. Why can't...