@Ransho This doesn't seem like the expected behavior. Please ensure your Tapo app is updated. You may try to delete and reinstall the app. To analyze the issue, i recommend reproducing the problem,...

@DamienH Firmware downgrade is not supported on Tapo devices. However, our support team is always here for help. For any unusual behavior with your device, they can help conduct deeper investigations...

@Saylim For warranty assistance, please contact local TP-Link support team. Contact Technical Support

Kieran19 wrote @Wayne-TP I am having the same issue, my doorbell.diesnt detect movement unless the app is open on my phone I have gone through all the settings and it still isn't detecting or...

@Didio Quick response and Auto response are two features. Auto response should be the one that you're having issues with. Go to your doorbell's liveview page, test whether the Quick Response...

@tiomiguel Do you see any unknown devices in your network map? If there is one, you can check whether it is the TC82 V1. I checked with the tech team, there is no difference in the hostname and ARP...