@djnattyd @Thib @Menfu Beta firmware has been sent to your device. Kindly check the firmware updates in the App 30 minutes later and perform the update.

@tfwong @Abel_R @Fiona_S Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@el_nene Normally, when a device is offline from the cloud, it will show “Local Only” on its device page when accessed locally. However, this may vary by device type, as this design has not yet been...

@el_nene To clarify, the smart plug and the infrared AC don't have a device log feature. The event logs the smart button and the local automation should still be available when the devices are...

@TudorAddict @Bmailla @Jall The reported issue is caused by a firmware update -- when the sensor restarts. Don't worry, there are no security risks. It will be addressed in the next firmware release.

@texasStrong You can manage Tapo H500 and watch the videos stored on the hub remotely. To download detection clips, your phone needs to be connected to the same network as the hub.