H500 allow access from internet?

H500 allow access from internet?

H500 allow access from internet?
H500 allow access from internet?
2026-04-18 00:25:20 - last edited 2 weeks ago
Model: Tapo H500   Tapo C660 KIT  
Hardware Version: V1
Firmware Version:

I picked up the Tapo C660 kit that comes with an H500. I know it can store the camera content and connect via HDMI to a TV.  Can I access/download content from the internet via the app?

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Re:H500 allow access from internet?-Solution
2026-04-20 07:03:19 - last edited 2 weeks ago

  @texasStrong 

 

You can manage Tapo H500 and watch the videos stored on the hub remotely. To download detection clips, your phone needs to be connected to the same network as the hub.

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:H500 allow access from internet?-Solution
2026-04-20 07:03:19 - last edited 2 weeks ago

  @texasStrong 

 

You can manage Tapo H500 and watch the videos stored on the hub remotely. To download detection clips, your phone needs to be connected to the same network as the hub.

CES 2026 Meet TP-Link AI Assistant and More New Products!
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Re:H500 allow access from internet?
2026-04-21 01:41:23

  @Wayne-TP Thanks, got the same note from support today.  Might want to fix the TP AI chat and also the live person chat the guaranteed it would work over the internet...

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