@VintageRacer It's now unlocked.

Astroad wrote @Wayne-TP Hi, I'm having the same problem as OP. Changed routers and now it's just flashing red and will not reset no matter how long I hold down any button or in any combination. It...

@MeerkatQueen What's the firmware version of these two doorbells?

@Ye-Sheng Please check the suggestions provided in the above article. If the problem persists, contact technical support for further assistance. Contact Technical Support

ahle wrote @Wayne-TP Hi, I had all the described connection problems and ended up trying all of the actions described. Ended setting up the camera via Ethernet connection, which made it possible to...

@m1m3r What type of notification can't you receive when the phone is locked? Device's notification (e.g. detection notification from a camera or a sensor.)? Notification sent by automation (using the...