David-TPOffline
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Forums/ Deco
By user.101 2025-06-10 09:06:22

Client list is STILL empty

As per the title, the client list is empty. This is not a new issue, it's been happening for probably about 1.5 years and after trying all the suggested workarounds (mainly from the community users, n
Forums/ 5G/4G Routers
By Pablo_M 2025-06-11 15:38:23

no sim card detected

Hi, my router after restarting dosent see the sim card, I need to manually remove and insert it to start using the internet . i try factory reset but still ths same. issue.
Forums/ Mobile Wi-Fi
By TYeE 2025-06-03 12:27:00

M7650 boot loop after firmware update failure

After inserting sim card into the M7650 and connecting to mobile app, I got an information about firmware update. I did it from the mobile application. After the update I can't turn it on. It is loopi
Forums/ Deco
By ARGamingPK1 2025-06-10 21:45:38

Deco is using different Wi-Fi security protocols

Hey TP-LINK My Samsung tablet detected different Wi-Fi security protocols are compared to my brother tplink router. My Deco mesh system wifi name is AR-TP and my brother wifi name is A9-TP
Forums/ Deco
By Abutaleb75 2024-11-04 09:59:47

All Deco X50-POE Off-Line

Hi, I'm installing Deco X50-POE in big house (5 Floors), I'm using Archer X50 as a router connected to house main Fiber box and to House switch to the other end. Then connecting 14x Deco X50-POE throu
Forums/ Deco
By David-TP 2025-06-10 03:24:19

Reported Issue and Workaround: Deco X50-PoE appears offline or directly disappears in Deco APP

This Article applies to: Deco X50-PoE_V2 Phenomenon Description: When there are multiple Deco X50-PoEs added to the Mesh network(usually more than 8 units), users might notice the app only shows the m
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