Notifications, recording and alarm work when motion is detected by the security camera ONLY if the Tapp app is open on my phone. If I stop looking at the app I do not receive any notification and the

I purchased a Tapo d235 from Amazon.ca and didn't realize I was getting an EU version. Everything works fine except that my voice is not recorded when initiating a voice call. The person I'm talking w

Hi, I would like to adjust the volume of the voice message of my DL110 that confirm if the door is unlocked or lock. Is it possible to desactivate the voice message ? My bedroom is close to the door a

I reset plug to factory saettings several times but still plug gets on automatically as soon as i switch off the plug. No scheduled programme is on. Please solve this problem as soon as possible. Devi

Hello, can Tapo TP15 be linked to SmartThings after registering it in the tapo app?

Hi I purchased my Tapo D235 4 months ago and had been working perfectly but now it now longer is picking up any events unless I am watching in live view when it happens I have rebooted device, turned