Forums/
Tapo Smart Hub
2025-07-31 17:51:56
H200 cannot setup static ip
hey expert, I found that hub H200 cannot setup static ip. Is it possible to get some help, or request the feature in the next firmware update? Thanks
Forums/
Tapo Smart Camera
2025-07-31 13:34:38
Doorbell stopped working
My doorbell has stopped working fully after just over a month. Live View works, doorbell is sounding on smart chime but not on phone. Detection notifications have stopped. In the app, if I try to chan
Forums/
Tapo Smart Sensor
2025-07-31 08:00:18
Allow Lower Minimum Thresholds (< -20 C) on Tapo T310 to Avoid Low-Temperature Alerts
The Tapo T310 currently only allows setting the minimum temperature threshold down to -20 C. In very cold environments (for example freezers or outdoor winter conditions), the temperature is consisten
Forums/
Tapo Smart Hub
2025-07-31 02:26:01
Power Source
Hi All,. I bought the H500 home base from Amazon in Germany. I should have known it but it came with a European power source.I live in Canada. Any ideas on how to obtain a compatible power source? Cur
Forums/
Tapo Smart Hub
2025-07-30 17:09:32
H500 - "Storage" in the app suddenly greyed out and no recordings
I have been using the H500 for a few weeks, the central storage of camera recordings (for 9 cameras) worked fine, with a 500GB Intenso SSD in the H500 drive bay. Today, I noticed that in the app, the
Forums/
Tapo Smart Hub
2025-07-31 10:16:13
Tapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error
This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

