TP-Link VR2600 DSL disconnect

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TP-Link VR2600 DSL disconnect

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TP-Link VR2600 DSL disconnect
TP-Link VR2600 DSL disconnect
2017-09-05 17:50:47
Model :

Hardware Version :

Firmware Version :

ISP :

I get disconnects several time daily (I see them on the log). The reconnect takes several minutes (DHCP requests, reestablishing connections etc.). How can I determine if it is a provider issue or a modem issue?

The log section looks like:
...
2017-09-05 10:17:49 [6] PPP: ppp1 sent [IPCP ConfReq id=0x1 017-09-05 10:17:40 [3] PPP: ppp1 User request
2017-09-05 10:17:40 [3] PPP: ppp1 LCP down
2017-09-05 10:17:40 [4] PPP: ppp1 LCP down
2017-09-05 10:17:40 [6] PPP: ppp1 sent [LCP TermReq id=0x2 "User request"]
2017-09-05 10:17:43 [6] PPP: ppp1 sent [LCP TermReq id=0x3 "User request"]
2017-09-05 10:17:47 [3] PPP: ppp1
2017-09-05 10:17:49 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00007633)]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [PADO PeerMac(24-af-4a-c6-31-16)]
2017-09-05 10:17:49 [6] PPP: ppp1 sent [PADR Host-Uniq(0x00007633)]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [PADS SessionID(0x2716)]
2017-09-05 10:17:49 [6] PPP: ppp1 sent [LCP ConfReq id=0x1 ]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [LCP ConfReq id=0x26 ]
2017-09-05 10:17:49 [6] PPP: ppp1 sent [LCP ConfAck id=0x26 ]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [LCP ConfAck id=0x1 ]
2017-09-05 10:17:49 [6] PPP: ppp1 sent [LCP EchoReq id=0x0 magic=0x86a5a32e]
2017-09-05 10:17:49 [6] PPP: ppp1 sent [PAP AuthReq id=0x1 user="bz45350068@018" password=]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [LCP EchoRep id=0x0 magic=0x3b9377d4]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [PAP AuthAck id=0x1 ""] ]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x1 ]
2017-09-05 10:17:49 [6] PPP: ppp1 sent [IPCP ConfReq id=0x2 ]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [IPCP ConfAck id=0x2 ]
2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [IPCP ConfReq id=0xb5 ]
2017-09-05 10:17:49 [6] PPP: ppp1 sent [IPCP ConfAck id=0xb5 ]
........
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#1
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7 Reply
Re:TP-Link VR2600 DSL disconnect
2017-09-12 09:48:40
Check the DSL light staus or the DSL line quality. I found 2 articles:
http://www.tp-link.com/en/faq-735.html
http://www.tp-link.com/en/faq-546.html
If the DSL light is on solid and line qulity is good, it could be the modem. Try to update the modem to latest firmware, or seek further help from TP-LINK technical support.
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#2
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Re:TP-Link VR2600 DSL disconnect
2017-10-25 17:50:19
I have the same problem, and I never received support in one year!!! I will never buy again any tp-link product!
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#3
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Re:TP-Link VR2600 DSL disconnect
2017-10-26 10:03:31

coolbeat8885 wrote

I have the same problem, and I never received support in one year!!! I will never buy again any tp-link product!

have you try to contact tp-link support team on support@tp-link.com for assistance?
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#4
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Re:TP-Link VR2600 DSL disconnect
2017-11-08 15:45:22
TP-LINK told me to enable bandwidth control. I tried it and VR2600 seems not disconnect again.
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#5
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Re:TP-Link VR2600 DSL disconnect
2017-11-09 17:15:06
Ha, it is also a possible way. Glad to know this.
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#6
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Re:TP-Link VR2600 DSL disconnect
2017-11-14 12:02:46
chán nản, và ko bao h quay lại mua sản phẩm
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#7
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Re:TP-Link VR2600 DSL disconnect
2017-11-15 21:21:06

kunkka wrote

TP-LINK told me to enable bandwidth control. I tried it and VR2600 seems not disconnect again.


It works for my ISP too (I wish they would have used a gentler rate control :-))
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#8
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