Home

Forums

Stories

Knowledge Base

TP-Link Community > Kasa Smart Plugs > Hs100 switches on after reconnecting to Wi-Fi

< Kasa Smart Plugs

Hs100 switches on after reconnecting to Wi-Fi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Hs100 switches on after reconnecting to Wi-Fi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HowardBannister

2019-01-23 10:30:00

Posts: 28

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2019-01-23

Hs100 switches on after reconnecting to Wi-Fi

2019-01-23 10:30:00

This is the scenario that happens regularly:

- I turn off the smart plug, I check the plugged in device to make sure it doesn't work

- the smart plug loses connection to the Wi-Fi

- the smart plug reconnects

- the plugged in device is now turned on.

I tried this with all three plugs that I own.

Bug? If so - any workaround or plan to fix by TP link?

2 Reply

Kevin_Z

2019-01-24 08:55:32

Posts: 21587

Helpful: 5041

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:Hs100 switches on after reconnecting to Wi-Fi

2019-01-24 08:55:32

Hi,

For your case, on the kasa app, please refer to the link below to make sure the firmware of the HS100 is the latest one or not. If it's not the latest one, update firmware first.

https://www.tp-link.com/ca/faq-2325.html

If the firmware is the latest one but have the same issue, on the kasa app, please go to the device settings page for each HS100, then check the following information please.

1. what's the firmware and hardware version for each HS100?

2. What's the signal strength for each HS100?

If you have not tried change the router's wireless settings, like the channel, channel width etc, you can have a test.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

HowardBannister

LV2

2019-02-24 20:40:18

Posts: 28

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2019-01-23

Re:Re:Hs100 switches on after reconnecting to Wi-Fi

2019-02-24 20:40:18

Hi, Thank you so much! I am on the latest version of the firmware. I resorted to installing a range extender, have not had issues since. Howard

Hs100 switches on after reconnecting to Wi-Fi

Hs100 switches on after reconnecting to Wi-Fi

Information

Voters 0

Tags