No internet connection

No internet connection
No internet connection
2019-03-05 16:50:23 - last edited 2019-03-13 09:50:40

I just purchased a TP-Link TL-WPA4220 KIT AV600, connected the adapter with my router and succesfully paired it with the expender. When I connect to the newly opened TP network, my Epson thermal printer works fine but I can't connect to the internet anymore. I didn't touch any other settings so far - is there anything I have to enable/disable in order to be able to connect to the internet?

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#1
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1 Accepted Solution
Re:No internet connection-Solution
2019-03-06 06:45:27 - last edited 2019-03-13 09:50:40

Hello, what is the light status of the TL-WPA4220KIT? Please ensure that the powerline (house) light are on. Below is the instruction to pair them. 

https://www.tp-link.com/en/faq-258.html

 

Please verify whether you can get internet with your computer connected to  the extender and main unit separately. Please check the IP address and default gateway of your device. https://www.tp-link.com/en/faq-838.html

 

Besides, please ensure that you can get internet from the main router with same port/ same cable connected like the main unit.

 

May it help.

 

 

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Re:No internet connection-Solution
2019-03-06 06:45:27 - last edited 2019-03-13 09:50:40

Hello, what is the light status of the TL-WPA4220KIT? Please ensure that the powerline (house) light are on. Below is the instruction to pair them. 

https://www.tp-link.com/en/faq-258.html

 

Please verify whether you can get internet with your computer connected to  the extender and main unit separately. Please check the IP address and default gateway of your device. https://www.tp-link.com/en/faq-838.html

 

Besides, please ensure that you can get internet from the main router with same port/ same cable connected like the main unit.

 

May it help.

 

 

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#2
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Re:No internet connection
2019-03-06 07:36:36

Hey Kevin, thanks for your help - I just repluged everything anew this morning and and tried pairing and copying the wifi settings again and for some reason, it now works fine, so all solved :)

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Re:Re:No internet connection
2019-03-07 06:09:39

Wow, great to know. Congrats. ^_^

 

If need any further help in the future, do not hesitate to contact us.

 

Have a nice day.

 

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