AV1200 has stopped working in conservatory, ok elsewhere

AV1200 has stopped working in conservatory, ok elsewhere
AV1200 has stopped working in conservatory, ok elsewhere
2019-04-19 13:27:11
Hardware Version: V1
Firmware Version: 1.0.2 Build 17047 Rel.44092n

Purchased this kit less than 4 months ago, have been using TP-Link Powerline extenders for some years.  No issue with initial pairing of the units in this kit, the active wifi device was plugged into our conservatory and has been on-line since, until yesterday afternoon.  It was moved from one outlet to another and continued working, but moving it back has reset it back to default.  Have reconfigured it in an outlet next to its mate, no issue, but when plugged back into its normal location in the conservatory, the mains power LED doesn't even come on, and the network light flashes red, once every 10-15 seconds or so.  Simply plugging the device into any outlet inside the house gives completely normal operation, but then putting it back into the conservatory fails as already described.

 

The line voltage is the same throughout the house, and all wiring connections into and inside the conservatory have been examined for loose wires, etc. (I'm an electrician).  There is a smart TV and a DVD/Blu-ray player also in the same room, and they work normally.  Can anyone identify what type(s) of conditions would prevent the Powerline adapter from even powering up when plugged in and the outlet turned on, regardless of the state of the network??

0
0
#1
Options
1 Reply
Re:AV1200 has stopped working in conservatory, ok elsewhere
2019-04-22 09:21:45

Hi,

 

What is the model number of the adpater?

 

With it plugged into the same room with main adapter, does the power led and powerline ( house) light come on? And can you access internet from it?

 

Did you try to hard reset it by holding the reset button? 

 

Please change another socket to plug it in the conservatory and give it a go. 

 

Good day.

Rickles wrote

Purchased this kit less than 4 months ago, have been using TP-Link Powerline extenders for some years.  No issue with initial pairing of the units in this kit, the active wifi device was plugged into our conservatory and has been on-line since, until yesterday afternoon.  It was moved from one outlet to another and continued working, but moving it back has reset it back to default.  Have reconfigured it in an outlet next to its mate, no issue, but when plugged back into its normal location in the conservatory, the mains power LED doesn't even come on, and the network light flashes red, once every 10-15 seconds or so.  Simply plugging the device into any outlet inside the house gives completely normal operation, but then putting it back into the conservatory fails as already described.

 

The line voltage is the same throughout the house, and all wiring connections into and inside the conservatory have been examined for loose wires, etc. (I'm an electrician).  There is a smart TV and a DVD/Blu-ray player also in the same room, and they work normally.  Can anyone identify what type(s) of conditions would prevent the Powerline adapter from even powering up when plugged in and the outlet turned on, regardless of the state of the network??

 

0
0
#2
Options