AV600 not pairing

AV600 not pairing
AV600 not pairing
2019-04-24 08:51:57
Hardware Version:
Firmware Version:

I got this yesterday and it worked fine yesterday afternoon. This afternoon when I turned on my computer it was fine after about 2.hours it stop working middle light is not on either powerline adapter why.

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#1
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4 Replies
Re:AV600 not pairing
2019-04-25 01:02:01

It says I have an internet connection on my computer but when I try go load a website or use the internet I get a no internet connection error. My modem is working fine as I can use any other device on my internet 

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#2
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Re:Re:AV600 not pairing
2019-04-25 02:11:15

Hi,

 

The powerline led went off means that you need re-pair them. Below is the instruction: 

https://www.tp-link.com/en/support/faq/258/

 

Meanwhile, cause the middle light will go off, it is suggested to change another socket to plug it; or you can move them into the same room first to test the stability.

 

Besides, you can disable the power saving mode as the instruction below: 

https://www.tp-link.com/en/support/faq/2018/

 

Here is the download link of the tpPLC utility: https://www.tp-link.com/en/support/download/tl-pa4010p-kit/#Utility

 

May it help and have a nice day. 

 

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#3
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Re:Re:Re:AV600 not pairing
2019-04-27 04:34:08

they were paired in reverse somehow my computer was trying to send internet to the modem 

 

Also it says in the Utility that the speed is 56mbps not 600mbps 

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#4
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Re:Re:Re:Re:AV600 not pairing
2019-04-28 01:12:43

Hi,

 

What is the current light status of the adapters now? Can you get internet from it?

 

Meanwhile, the speed on the utility is not the actual speed, instead, it is the powerline link rate which indicates the current power line environment.

 

Cause it is 56Mbps, it is suggested to change another wall sockets to plug them to give it a go.

 

May it help and have a nice day.

 

Wallierocks2001 wrote

they were paired in reverse somehow my computer was trying to send internet to the modem 

 

Also it says in the Utility that the speed is 56mbps not 600mbps 

 

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#5
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