Adapter powerline led not on

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Adapter powerline led not on

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Adapter powerline led not on
Adapter powerline led not on
2019-05-29 16:37:11 - last edited 2019-05-30 03:50:25
Model: TL-PA4020P KIT  
Hardware Version: V2
Firmware Version:

Recently had a power cut. Since then have not been able to get adapters connected to network. Have tried reset but powerline led does not stay on after initial connection to socket. I have other tp-link wi fi adapters that are unaffected and working. Is there any way to tell if the adapters are u/s?

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#1
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Re:Adapter powerline led not on
2019-05-30 03:50:18 - last edited 2019-05-30 03:50:25

Hi,

 

Please follow the instruction below  to pair them manually.

https://www.tp-link.com/support/faq/258/

Note: The power led should be flashing after you hold the pair button for 1s. 

 

Then if it still does not work, you can download the tpPLC utility and use it to pair them. 

https://www.tp-link.com/support/download/tl-pa4020p-kit/#Utility

https://www.tp-link.com/support/faq/1615/

 

May it work, good day. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Adapter powerline led not on
2019-05-31 11:31:50

Kevin, thanks for suggestions. I've succesfully got one adapter to start working but the other is going back to the supplier for testing.

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#3
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Re:Re:Adapter powerline led not on
2019-06-01 03:12:34

Ok, thanks for your reply; You can take some time to do some test with supplier, any updates, just let us know. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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